Using this Manual
In this Manual, you will find all the guidance and information necessary to support you in your day to day social work practice. It consists of different sections, which you can access from the menu bar:
- Policies & Procedures – this contains our key policies and ensures that we comply with the law and statutory guidance when safeguarding the needs of the children and families we work with. This guides our social work practice;
- Dudley's Practice Guidance & Process Maps – this contains practice guidance, process-maps, service templates, resources, and tools that support and compliment the policies and procedures;
- Dudley Safeguarding People Partnership – in this section you can access the Dudley Safeguarding People Partnership and the Multi-Agency Safeguarding Arrangements, including safeguarding training, procedures, and protocols, Child Sexual Exploitation resources, and the Child Neglect Strategy;
- Regional Child Protection Procedures for West Midlands – in this section you can access the multi-agency Safeguarding Children Partnership (SCP) procedures that we have signed up to with other local authority partners. This ensures that we can work in a consistent way across the region in key areas of our work.
Note: Within Dudley MBC the children and young people we care for are known as Children in Care. However, you will find the term Looked After Children used throughout this manual as this is the term used in the legislation and statutory guidance.
For further details, please contact CPP@dudley.gov.uk.
This manual is updated on a regular basis and a summary of the changes can be accessed via the 'Amendments' button on the Home page. The next planned will take place in November 2022.
If you would like to suggest a change to the procedures manual discuss your suggestion with your line manager in the first instance.
3. Dudley's Practice Guidance and Process Maps
This contains practice guidance, process-maps, service templates, resources, and tools that support and compliment the policies and procedures.
It can be accessed via the navigation bar.
This section is maintained locally. If there is a resource that you think should be added talk in the first instance to your manager.
4. Glossary and National Contacts
The manual is accessed by readers who may find terms that they are not familiar with. Therefore, a glossary of definitions is available under the resource tab.There is also a National Contacts resource populated with details of key national agencies and organisations likely to be relevant to procedures user.
5. Regulatory Compliance
Every effort has been taken to ensure regulatory compliance. If you discover any errors or omissions, please alert your manager.
6. Register for Updates
We recommend that you register with us to automatically receive notification when this manual is updated, and to receive a monthly newsletter containing articles which may be of interest. Click on the 'Register for Updates' button on the home screen, to complete and send your details to us.
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9. Printing and Retaining Copies
The Manual is intended to be viewed on line to ensure only the most up-to-date version of procedures are being used. It will be updated regularly so, in the unlikely event there is a requirement for hard copies they should be destroyed after 72 hours.
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11. Mobile/Tablet Compatibility
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If you would like the text to be larger, resize the text under the accessibility options, alternatively if you would also like the buttons and the rest of the layout to be enlarged you can use the zoom function within your browser.The majority of devices have the functionality to allow a shortcut to be downloaded to the homescreen by loading the site using the 'url' and using the upload function and tapping 'Add to Home Screen'. The functionality may vary between devices, please refer to the manufacturer's instructions.